Healnergy: Where Healing Meets Energy.
At Healnergy, we deliver trusted health, fitness, and recovery solutions that heal your body, energise your mind, and elevate your daily performance.
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Frequently Asked Questions
What is Healnergy all about?
Healnergy empowers people to restore balance, energy, and wellbeing through smart, science-backed health, fitness and recovery solutions.
What does "healing through energy" mean?
It means supporting the body's natural recovery systems; not masking symptoms, so you can feel stronger, calmer and more alive!
Where are you located?
Our head office is located in Brisbane, Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently ship only within Australia. Please contact our team for any questions or to discuss potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at infor@healnergy.com.au
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Healnergy, our mission is to empower health-conscious Australians to restore balance, energy, and vitality. We curate innovative wellness, fitness, and recovery products that help you heal naturally, move freely, and live stronger.
Healnergy — where healing meets energy!
Fast, Free & Secure Shipping Australia Wide
We believe better health shouldn’t have to wait. That’s why we offer fast, free shipping on every order. Your wellness essentials are packed with care and delivered straight to your door; so you can start feeling better, sooner!